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Georgia Power customers can track usage online

POSTED: June 3, 2013 8:41 p.m.

Georgia Power has introduced My Power Usage, a new online program at GeorgiaPower.com that provides customers with the information they need to better manage energy costs and help eliminate surprises at the end of their billing cycle.


The program is available once customers sign in to their account at GeorgiaPower.com and enables them to view their energy use 24 hours a day, seven days a week, as well as projected monthly bills.


Additionally, customers are able to set up email notifications that will alert them when their bill reaches a certain dollar amount, receive energy efficiency tips to save money and energy, and view interactive weather graphs to understand how hot or cold weather may impact their energy costs.


“The new My Power Usage tool complements our suite of products and services, including energy audits and other money- and energy-saving programs, that help customers take control of their energy use,” said Mike Hazelton, vice president of marketing for Georgia Power. “Introducing these tools and programs is just one of the ways we are adding value for our customers every day.”


My Power Usage is the latest addition to a diverse collection of useful tools and information available for customers at GeorgiaPower.com. Customers can visit the Web site to report an outage and check on repair status; start, stop or transfer electrical service; view helpful “how to” videos on a variety of topics; and learn about programs and rebates for both residential and business customers.


The company also recently upgraded its website, working as part of an internal coalition led by eSSENTIAL Accessibility, with an assistive technology-enabled gateway that allows customers with disabilities to navigate the Web site more easily.


Georgia Power is the largest subsidiary of Southern Company, one of the nation’s largest generators of electricity. The company is an investor-owned, tax-paying utility with rates below the national average. Georgia Power serves 2.4 million customers in all but four of Georgia’s 159 counties.

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