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Microtel tops in guest satisfaction

POSTED: August 27, 2009 5:09 p.m.

For an eighth consecutive year, Microtel Inn & Suites has been ranked highest in guest satisfaction among economy/budget hotel chains. This ranking was the conclusion of 2009 study by J. D. Power and Associates.  

Microtel is the only brand in the hotel industry to have received this recognition eight consecutive times.

The 2009 North America Hotel Gust Satisfaction Index Study is based on responses gathered between June 2008 and June 2009 from more than 53,000 guests who stayed in a hotel between May 2008 and June 2009.

Microtel outperformed competitors in all seven key guest satisfaction measures, i.e. reservations, check-in/check-out, guestroom, hotel services, hotel facilities, costs and fees, and food and beverage.

Microtel Inn & Suites is owned by Wyndham Worldwide.

Currently there are more than 300 Microtel Inn & Suites across the nation with more under construction. Each hotel provides free local and long distance telephone calls, free high-speed Internet access and a free continental breakfast.

Effingham County’s Microtel is located in Rincon on Highway 21 South near the intersection with Goshen Road. The hotel features all queen beds, interior corridors, a refrigerator in every room, a small group meeting room, children under 16 stay for free in parents’ room, and coffee available 24/7.  

To learn more about Rincon’s Microtel visit its Web site at www.MicrotelInn-RinconGA.com or call the hotel at 826-5055.

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